Frequently Asked Questions
You've got questions... We've got answers.
Can I find these deals anywhere on the Web?Not a chance! The incredible deals you see here are exclusive to Go T-Shirt Design (gotshirtdesign.com). We have the best designers team who work professionally and create innovative designs.
Can I get a refund?We take pride in the products we promote, but should you have any problems with a product or item purchased through Go T-Shirt Design (gotshirtdesign.com), we offer a 7-day 100% money back guarantee, unless stated otherwise in the item terms section. If you’re not satisfied for any reason, please contact us so that we can quickly resolve your issue. The refunds will be based on a fair use policy determined by us for each individual client. Abusing our refund policy we will terminate our commercial agreement and refusal of any refunds for the respective order(s). We sometimes ask for a reason for the refund to know what we can improve. Read our Refund Policy Rules.
I made a mistake in my order! Now what?
Read our Refund Policy Rules.
Do I need to subscribe to your newsletter to purchase an item?No, but we do recommend signing up so that you don’t miss out on any of our exclusive deals. Most of our deals are available for a limited time only, so stay up to date by subscribing to our newsletter. You’ll be alerted as soon as a new item is posted.
How do I actually get my purchase?The majority of our deals will be delivered immediately after purchase. In most cases, you’ll instantly receive file downloads. In a few cases, your purchase will be emailed to you in less than 24 hours after completing your transaction. If you haven't received the item you purchased you can go through My Account > Downloads > there you can download the product you have purchased from our site.
I’ve deleted my item from my computer, can I re-download it?
Go to My Account > Downloads > there you can download the product you have purchased from our site.
What payment methods do you accept?We accept both PayPal and secure Visa or Mastercard credit card payments. PayPal also accepts all major credit and debit cards, as well as payments from your PayPal account and electronic bank transfers.
What if I don't have a PayPal account?If you have a Visa or Mastercard, you can using the credit card option. If not, you can pay through PayPal. You do not need to register with PayPal to pay with a major credit card through their service.
Why did a deal sell out before its expiration date?Some deals are limited to a very specific quantity (if that’s the case, the deal will clearly say so), and when they’re all gone, the deal’s over. It’s always a good idea to jump on a deal as quickly as possible if you’re interested and not wait until the last minute. Still have any questions? Contact us: firstname.lastname@example.org
Are all of your designs Royalty Free?
How long do I have the rights to use your designs for?
How am I allowed to I use the designs?
You may use the designs for printing on any products in any quantity. You may print our designs on your own products and sell on your own website or shop. You may also upload the designs to TeeSpring, SpreadShirt, Amazon, etc. then offer printed t-shirts for sale. The only thing we don’t allow is for you to re-sell the actual digital design in the form of a digital file.
What file format are the designs saved in?
What programs can I use to open .png files?
Can I own the ‘Intellectual Property Rights’ on the designs I purchase?
Can I resell purchased designs from this website as a digital file?
Do you only offer ‘Non-Exclusive Use’ designs?
Yes we only offer ‘Non-Exclusive Use’ designs. This means that once purchased you & others that purchase the same design share the same rights to reproduce the design(s) on any product(s) without limitation.
After you have purchased the design, it will remain on the site and will be available for others to also purchase.
Can I modify the designs I purchase?
Can your designs department modify the designs for me?
What currency are the designs listed in?
Are my purchases safe and secure?
How can I report a page or site error?
You can report errors with pricing, site glitches, or anything else that looks off to email@example.com! Try to include as much information as possible, such as browser and operating system information, so we can get to the bottom of it!
Thanks for your help!